FAQ's

Here's where you can find answers to everything on this website to help you create the garden of your dreams! 

If for any reason the topic you're searching is not here, then please do email:

enquiries@yourparadiseathome.co.uk

 

How much is the delivery cost?

All product are delivered free of charge, anywhere in the UK.

How long will delivery take?

Average delivery time is between 3 to 7 working days from order confirmation and payment. This is subject to materials being in stock, and where the delivery time may be longer I will contact you to keep you up to date.

If you need a faster delivery time, perhaps for a special occasion or a gift, then please do email me and I will endeavour to meet your required timeframe where possible.

Can you deliver outside the UK?

Not at the moment, sorry. Only delivery of physical products can be made within the UK. However digital products such as online course are available to be purchased online from anywhere in the world.

Are the outdoor cushions and table runners waterproof?

All the outdoor cushions are made with weatherproof, water resistant fabrics. They will repel water and are ideal to leave outside in summer if there is a rain shower.

I would strongly recommend not leaving the cushions outside in adverse weather conditions such as heavy rain or strong winds.

If the outdoor cushions do get wet, then leave them outside or in a well ventilated area to completely dry out.

Please bear in mind if you do leave cushions outside for long periods, it's not just rain to consider....

Are the cushion covers and table runners washable?

Yes all cushion covers are washable on a delicate 30 degree wash. The fabrics are all pre-washed beforehand, so they have been checked for any colour run or shrinkage. As these are all premium, high quality fabrics I have not experienced any issues with washing these fabrics.

They can also be spot cleaned with a wet cloth if required.

How can I keep my cushions in good condition?

You can keep your cushions in good condition, by plumping them up regularly to keep them looking nice and full. 

If removing the cushion pads for any reason, please do so carefully and squeeze the cushion pad together so as not to put extra strain on the opening and the zip

What are the cushion pads made of?

All the cushion pads are sourced from Lancashire in the UK and are made of either hollow fibre or microfibre filling. They are extra plump, premium quality, and the cushion pad size is always one size up from the cushion cover, to ensure it's well filled and ultra comfortable.